Frequently asked questions

  1. What repair services do you offer for treadmills? Our certified technicians provide comprehensive repair services for treadmills, ensuring they are in top condition. We cater to various brands, including NordicTrack, LifeFitness, Precor, ProForm, Ifit and more.

  2. .Do you repair other gym equipment besides treadmills? Yes, we specialize in fixing all types of gym equipment, such as Precor ellipticals. Peleton, ProForm and all exercise and spin bikes, focusing on quality, affordability, reliability.

  3. Can you assist with assembling new fitness equipment? Absolutely, our assembly services are designed to set up your new fitness Multi station, treadmill, elliptical or bike, smoothly and swiftly.

  4. What about moving fitness equipment? We offer moving services for all your fitness projects for any brand gym equipment, ensuring safe and efficient relocation. and speedy service.

  5. What kind of parts do you use for repairs? We use genuine OEM or equivalent parts based on availability to ensure the longevity and performance of your fitness equipment.

  6. How quickly can I get parts for my equipment? We maintain a stock of common parts and offer express shipping for available components to minimize downtime.

  7. Will I receive an estimate before repair work begins? Yes, we provide transparent estimates before any repair, with labor charged per repair, not per visit.

  8. Are your services licensed and insured? The Gym Mechanics are fully licensed and insured, providing peace of mind with every service.

  9. Do your technicians receive ongoing training? Our technicians regularly receive training on the latest fitness equipment models and maintenance techniques to stay ahead of the curve.

  10. What should I do if I’m unsure about my warranty? If you’re unsure about your warranty, contact us at 305-340-5316 with your serial and model numbers for assistance.

  11. Do you service all brands of gym machines? Yes, we service all gym machine brands, from exercise spin bikes to strength equipment, ensuring optimal performance.

  12. How do you handle older gym equipment? We provide honest advice on whether to repair or replace older gym equipment, without any sales bias.

  13. Can you source parts for older fitness equipment models? Our team can assist with sourcing parts for older fitness equipment models, ensuring continued use of your valued machines.

For the most accurate and detailed information, please contact The Gym Mechanics directly at 305-340-5316. We’re dedicated to keeping your fitness journey moving forward.